Certificate in Advanced Business Communication (Online)
- Description
- Curriculum
- Reviews
Course Overview
Effective Business Communication skills are among the most essential for every professional. We use all types of business communication (both verbal and non-verbal) in today’s workplace on a daily basis. Thus, we must use them with maximum efficiency and be able to share information clearly while listening and hearing those around us. Whether you are talking to a team member or presenting your ideas to the public, effective business communication techniques are the key to reaching your goals.
This course equips you with useful, practical tools and techniques. It helps you to fine-tune the way you interact and reveals all the secrets of this area, from the various channels of business communication, styles, and models to the advanced techniques of cross-cultural and two-way interaction. The ability to share information effectively empowers you to converse, command, and delegate as well as recognize subtle non-verbal signs and to achieve your professional objectives with emotional intelligence and confidence.
In this training course, you will study an extensive overview of valuable and practical points and receive skills such as:
- Main styles, channels and models and how to use them professionally
- Mastering verbal and non-verbal tools to achieve maximum results
- Psychology of interpersonal communication
- Basic elements of cross-cultural connections and cultural awareness
- Top skills of effective corporate interaction to become the best communicator
Who Should Attend?
- Receptionists
- Front Desk Personnel
- Marketing and Sales Personnel
- Business Professionals
- Professionals who deal with a lot of business communication on a daily basis
- Everyone who wants to improve communication skills
Benefits of attending
Once you have studied and completed this executive training course provided by Bloom Institute, you will enhance your professional skills and:
- Study the most advanced and efficient communication channels, styles and models
- Know how to perfectly control your emotions in any business communication
- Study and apply the psychological principles of effective business communication
- Understand the key elements of effective public and face-to-face speaking
- Obtain certification in how to read body language and other crucial non-verbal signs
- Deploy appropriate techniques, tools, and skills of non-verbal communication
- Utilize the advantages of combining different types and styles of communication
- Enhance your listening skills to better understand others and achieve greater results
- Increase your level of written business communication skills and proficiency
- Improve your ability and skills for cross-cultural communication and best practices
- Boost your professionalism and get certified skills to stand out at work
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1Communication process
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2Revealing the factors affecting communication and Mehrabian Rule
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3Risks of poor communication and the key elements of effective communication
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4Difference between business communication and interpersonal communication
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5Internal vs. External business communication
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6Business Communication channels and tools
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7Exploring communication styles and models
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8Understanding key elements of efficient speaking in a business environment
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9Developing listening skills
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10Crucial elements and components of non-verbal communication
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11Adjusting your non-verbal communication to the situation and building rapport
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12Proven tools and techniques to improve verbal and nonverbal communication
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